Privacy Policy

MixVibeConnect Privacy Policy

Last updated: December 2024

1. Introduction

At MixVibeConnect, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email, password)
  • Profile information (display name, profile picture)
  • Event information (event names, settings, guest codes)
  • Payment information (processed by third-party providers)
  • Communications with us (support requests, feedback)

2.2 Information from Third Parties

  • Spotify account data (display name, profile image, listening history for recommendations)
  • Apple Music account data (when available)
  • OAuth authentication data from connected services

2.3 Automatically Collected Information

  • Device information (browser type, operating system)
  • Usage data (features used, songs suggested, votes cast)
  • Log data (IP address, access times, pages viewed)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Personalize your experience and provide AI-powered recommendations
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent or unauthorized activity
  • Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

  • With Event Participants: Your display name and suggestions are visible to others in the same event
  • With Service Providers: Third parties who perform services on our behalf (payment processing, analytics)
  • For Legal Reasons: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information after account deletion for legitimate business purposes, legal compliance, dispute resolution, or enforcement of our agreements. Event data and activity logs are typically retained for 12 months after an event ends.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit and at rest, secure authentication methods, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Opt-out: Opt out of marketing communications
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@mixvibeconnect.com

8. Cookies and Tracking

We use cookies and similar technologies to remember your preferences, authenticate your sessions, and analyze how our platform is used. You can control cookies through your browser settings, but disabling them may affect functionality.

9. Third-Party Services

Our platform integrates with third-party services like Spotify and Apple Music. When you connect these services, their privacy policies also apply to the data they collect. We encourage you to review their privacy policies.

10. Children's Privacy

MixVibeConnect is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

12. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA, including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

13. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your data includes your consent, performance of a contract, and our legitimate interests in operating our platform.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

15. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

MixVibeConnect Privacy Team

Email: privacy@mixvibeconnect.com